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Anyone using a computer will know that their are many times when it does something you do not understand and doesn't work properly and all your efforts to fix it fail. What you need is technical advice. Whenever you buy any piece of computer equipment make sure you register your purchase. This means the manufacturer will offer technical advice and advise you of any bugs or upgrades. If you know what piece of equipment is causing the problem look at the manufacturers web site to see if a solution is available. If all else fails you may need to pay for Technical support which can be expensive.
There is however a vast supply of technical support on the web. Some services still charge but will offer a free taster session. Other services such as newsgroups allow you to submit a question which will hopefully be answered by some kind soul on the internet. Below is a list of helpful sites on the net offering free services or at least a free taster session.
1.All com
all.com's certified techAdvisors are waiting to help you. They can diagnose and even repair your computing problems over the Internet. It's fast. It's convenient. It's easy to use. Sign up and get your first support request FREE.
2.Expert City
Visit expertcity and get instant answers to your PC questions from online experts, 24 hours a day, 7 days a week. The expert you choose can help you directly on your computer, as if he or she were sitting right next to you. Try a FREE help session and see why they offer the most convenient real-time help on the Net!
3.My Helpdesk
This is an excellent help site which offers a range of free help services including:
| Search the best computer support directory available anywhere | Ask live experts for help | |
| Get updates for anti-virus protection | Connect with online peers on message boards and chats | |
| Find tips, drivers, updates, patches and more | Access vendor technical support numbers and email addresses |
5.CNET Help
Another very useful starting point to solve your computer problems is the CNET help service. Submit your problem to this service which they post to their bulletin board and hopefully someone will see your question and advise you how to fix it. Make sure your question has not already been posted. The service is totally free.
Data Recovery Services You never realise how important your hard disk is until one day it fails. If you have suffered this problem and your haven't backed up your vital data there are some services that can reclaim your important files. However, these services are not cheap.
Last Updated 13/07/2000 |